Terms & Conditions
Last updated: October 16, 2026
These terms apply to your use of the Sprinkle Health website and membership. By purchasing a membership, you agree to them.
Not insurance
Sprinkle Health is a membership program. It is not health insurance and does not meet minimum essential coverage requirements. We recommend keeping coverage for hospital stays, emergencies, and specialist care.
Independent licensed providers
All medical services are provided by independent licensed providers. Sprinkle Health does not practice medicine. Your provider decides what care is appropriate. In an emergency, call 911.
Membership plans
Memberships are charged per household, not per person. For new individual and family enrollments, Everyday Telehealth is $19.99 plus $1.89 Priority Membership per month ($21.88 total; $262.56 annually). Personal Primary Care is $29.99 plus $2.34 Priority Access per month ($32.33 total; $387.96 annually). The first monthly Personal Primary Care payment is $81.33 including the $49 onboarding fee, followed by 11 payments of $32.33 ($436.96 for the initial term). Annual prepayment includes Priority Access and waives onboarding. Existing memberships retain their accepted pricing and terms. Employer memberships are On-Demand Telehealth and Total Virtual Care, arranged with our team under a separate agreement.
Membership term and billing
- Memberships are a 12-month commitment.
- Monthly plans are billed each month and include a one-time $49 onboarding fee at signup.
- The onboarding fee is waived when you pay for 12 months up front.
- At the end of the 12-month term (12 monthly installments or one annual payment), memberships switch automatically to month-to-month billing at the then-current monthly rate until cancelled. To cancel, contact us by phone or through our contact form.
- If a payment fails and is still unpaid 7 days later, or by the day before the last day of that calendar month, whichever comes first, the membership is terminated and automatic billing stops.
Savings
Savings of up to 80–90% on prescriptions, labs, and medical imaging vary by item and location and are not guaranteed for every service.
Employer memberships
Employer packages are arranged directly with our team and are governed by a separate agreement.
Changes
We may update these terms. We will post changes on this page and notify members of material changes.